Hosting and Support

Catalyst Offers More Than Just Hosting

We offer Managed Website Hosting and customized options to fit your small business needs as well as answers when you need them. Catalyst Creative support is handled via support ticketing, and answered in less than 1 business day. Each ticket requested is answered with a visual screencast, so over time you build up a library of “how to” videos. See more details below.

Managed Website Hosting, Support and Consulting

Plans for all websites

$79/MO

*included in 18 month agreement

CCS Hub Access3 User / Admin Accounts10 Email AccountsManaged HostingFree Domain Registration18 Month Roadmap1 Hour TrainingReporting / AnalyticsWeekly Automated ReportingContent Management System1 GB Storage1 TB Bandwidth10 SMS / Mo

 

Get StartedAdd-Ons

Increase admin users to 4-5 Users:$120 /mo.20 emails2 GB storageIncrease admin users to 6-10 Users:$199 /mo.50 emails5 GB storage

Have an existing website but not getting any services? - We can import it!!!

Contact Us Here to find out how

Catalyst Support

 

Catalyst Hosted Support plan includes:

  • The ability to submit a support ticket question 24/7
  • 99% of submissions are reviewed and answered within 8 business hours
  • Questions are answered back within ticket as a written or screencast answer
  • Screencasts are delivered via email

 

Questions that we answer through Hosting Support are based on the web engine capabilities; they do not include design, development, SEO, content entry, product entry, or strategy/consulting.

 

Examples of questions we welcome:

  • How do I use the CMS to make changes to a particular page?
  • How to I manage my events and news?
  • How do I setup an email campaign to be sent out?
  • How do I setup a Blog and RSS feed?

 

Examples of questions that are out of scope:

  • How do I rank better in Google, I’m not coming up on page 1?
  • How does Google AdWords work?
  • How do I make changes to my graphics in Photoshop?
  • I didn’t need e-commerce before, but now I do, how do I set this up?
  • We have 20 pages of content to add to my website, can you set this up for us?
  • We have 200 products to add to our e-store catalogs, can you enter these in for us?
  • How do I work my device (ie - ipad or laptop)?
  • I'm having trouble with my computer...can you fix it?

 

The rule of thumb is differentiating between a CCS system questions, versus production work. If we have to fix something that is broken, provide consulting or any kind of production work, it is not included in hosting support. However, we would be glad to assist you with any problems and can discuss costs for any of these scenarios.

Catalyst Creative Solutions  |   844.436.7669 / 405.602.1110

844.436.7669 / 406.602.1110

5909 Nw Expressway, Ste 212, OKC, OK. 73132

Copyright © 2017 - Catalyst Creative Solutions LLC | All Rights Reserved

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 844.436.7669 / 405.602.1110

 844.436.7669